SERVICESWARRANTY CLAIM
WarrantyClaim
Facing an issue with your Electo battery or inverter? Raise a claim here and our service team will get in touch with you.
1Product details2Describe issue3Submit4We contact you
Claim ready!
WhatsApp has opened with your claim details. Press send there. Our service team will contact you soon.
📎 Please attach your bill / product photo in the WhatsApp chat before sending.
Keep these ready
- 1Product serial number
- 2Bill or warranty card
- 3Date of purchase / sale
- 4A photo of the product (helps us)
Claim process
What happens after you submit
Claim received
Your claim reaches our service team on WhatsApp.
We contact you
Our team calls to understand the issue and check your details.
Inspection
The product is checked as per the warranty terms.
Resolution
Repair or replacement as per your warranty card.
FAQ
Claim questions
What is covered under warranty?
Manufacturing defects within the warranty period are covered as per the terms on your warranty card. Physical damage, misuse, wrong installation or tampering are not covered.
Do I need my bill?
Yes, please keep your bill or warranty card ready. If you registered your product on our warranty registration page, it helps us verify your purchase faster.
Where is the serial number?
On the sticker or barcode on the product, and usually on your bill or warranty card. Tap Scan in the form to read it with your phone camera.
How will I know the status of my claim?
Our service team will update you on call or WhatsApp. You can also message us anytime with your reference ID.